ABOUT WSQ

  • The Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system. It trains, develops, assesses and recognises individuals for competencies companies are looking for.

    Based on national standards developed by WDA in collaboration with various industries, WSQ comprises industry sectoral frameworks which serve to:

    • ✓ Professionalise the industry, where industry lacked recognised Continuing Education and Training (CET) qualifications.
    • ✓ Enhance labour market flexibility and skills portability in growing industry with high demand of skilled workers and professionals.

    The WSQ system is designed to be practical, accessible and affordable, enabling every individual to take charge of your own career and advancement. It is also a powerful business tool for employers to access and maintain a skilled workforce, thus enhancing their competitive edge and advancing their businesses.

    Key features:

    ✓ An occupational and competency-based system designed to build capabilities of industry.
    ✓ Singular and flexible training modules which can be taken as and when required; or built     up to full qualifications.
    ✓ Assessment and certification are based on ability to demonstrate capabilities required by industry.
    ✓ Accessible to all workers and professionals.
    ✓ Recognise prior learning such as work experience and credentials.
    ✓ Qualifications and certifications are based on Industry-agreed standards.
    ✓ WSQ qualifications are comparable to credentials issued by international and local awarding bodies.

    Information about the Food and Beverage Sector

    Number of jobs (2004): 65,000
    Anticipated number of jobs by 2015: 25,000
    Contribution to GDP (’04): $1.2B
    Industry Skills in Demand: productivity and quality management, and outlet management skills (such as equipment maintenance, food and beverage services, food hygiene skills) *

    Employability Skills In Demand: interpersonal/communication, customer service, problem solving and decision making *
    * Indicative and not exhaustive.

    Service Jobs in Demand   Production Jobs in Demand
    Bartender $1,400 – $1,620   Commis Cook $800 – $1,200
    Barista $1,100 – $1,400   Chef de Partie $1,600 – $3,000
    Waiters/Service Staff $800 – $1,200   Sous Chef $3,000 – $4,000
    Restaurant Manager $1,700 – $2,900   Pastry Chef $3,000 – $4,000
    Sommelier $1,700 - $2,900   Executive Chef $8,000 – $14,000

Available Funding Schemes

  • There is no change to the existing application and claim process. Applicant companies should continue to apply for course fee and absentee payroll funding in the SkillsConnect system. The system will automatically apply the higher funding rates under WTS for eligible older low-wage workers.

    Skills Development Fund (SDF) - The revised funding rates for courses pre-approved for funding under the SDF will take effect from 1 December 2010, as shown in Table 1 below. Funding for approved PMET courses will no longer be limited to Small and Medium Enterprises (SMEs).

    Table 1: Revised funding rates for SDF pre-approved courses with effect from 1 December 2010          
    ^ Professionals, Managers, Executives and Technicians     


  • Workfare Training Support (WTS) - The changes will not affect older low-wage workers who are eligible for the Workfare Training Support (WTS) scheme which took effect on 1 July 2010. Employers who sponsor older low-wage workers for training under WTS will continue to enjoy enhanced course fee and absentee payroll funding.
    The Workfare Training Support (WTS) scheme employer grant is the funding support provided to cover part of the course fees payable as follows:




  • Under the Workfare Training Support (WTS) scheme, there is also the Workfare Income Supplement (WIS). The Workfare Income Supplement (WIS) recipients are eligible for a $200 Training Commitment Award (TCA) for every two Statements of Attainment (SOA) they obtain for Employability Skills or Workforce Skills Qualification (WSQ) training within a one-year rolling period, starting 1 July 2010. They are also eligible for an additional $200 training commitment award if they obtain a full WSQ qualification. The total award that a worker can receive in a year is capped at $400. The TCA will be paid automatically along with the recipient’s WIS, as long as he fulfils the eligibility criteria. Recipients will be notified of their TCA and WIS payments in March and September through post every year.

WSQ Certificate in Food and Beverage Service

  • Introduction

    The WSQ Certificate in Food and Beverage Service competency program is designed to equip students with the knowledge and application skills in working in the F&B environment and be able to apply them to the workplace.

  • Module Content

     The contents are :

    •           WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures
    •           WSQ Interact with Guests
    •           WSQ Maintain Displays
    •           WSQ Prepare for Service
    •           WSQ Maintain Food and Beverage Service Environment
    •           WSQ Maintain Safe and Secure Working Environment
    •           WSQ Prepare Non-Alcoholic Beverages

    Upon completion of the program, students would receive:

    WSQ Certificate in Food & Beverage Service
    WSQ Statement of Attainments for all the modules listed above

    Download Brochure Here

    Download Program Fees Here

    Teaching Methodology

    • • Lecture
      • Discussion
      • Demonstration
      • Quiz
      • Questioning

     

     

    Awarding Body

    Singapore Workforce Development Agency

    Duration

    1.5 months Training and Assessment Program.
    Classes are conducted based on 8-hour sessions held twice weekly.

    Progression Pathway

    WSQ Certificate -> WSQ Higher Certificate -> WSQ Advanced Certificate -> Diploma

    Entry Requirements

    Applicant must also demonstrate simple proficiency in English or Chinese language as there are separate classes conducted in English and Chinese.
    No formal qualifications are required for admission to this program.

    Assessment Methods

    At the end of the program, students will be required to undergo an
    assessment which comprises of written MCQ and practical performance
    competency assessment.

    Lecturer to Student Ratio

    1:20

     

    Program Fee

    S$980.00 (subject to prevailing 7% GST)

    The fees cover registration fees and learning materials. Through the WDA Skills Development Fund (SDF), employers can enjoy training grants up to 95% course fees for staff training and SRP absentee payroll.

    Application Procedure

    Interested applicants are required to contact us to register.

WSQ Higher Certificate in Food and Beverage Service

Introduction

The WSQ Higher Certificate in Food and Beverage Service competency program is designed to equip students with the higher knowledge and application skills in working in the F&B environment and be able to apply them to the workplace.

Module Content

The contents are:

•           WSQ Interact with and Serve Food and Beverage Guests
•           WSQ Deliver Service Excellence
•           WSQ Prepare and Serve Alcohol Beverages
•           WSQ Process Payments
•           WSQ Provide Safety and Security for Guests
•           WSQ Promote Tourism
•           WSQ Provide Wine Service

Upon completion of the program, students would receive

  • WSQ Higher Certificate in Food & Beverage Service
  • WSQ Statement of Attainments for all the modules listed above

Download Brochure Here

Download Program Fees Here

Teaching Methodology

  • • Lecture
  • • Discussion
  • • Demonstration
  • • Quiz
  • • Questioning
 

Awarding Body

Singapore Workforce Development Agency

Duration

02 months Training and Assessment Program.
Classes are conducted based on 8-hour sessions held twice weekly.

Progression Pathway

WSQ Certificate -> WSQ Higher Certificate -> WSQ Advanced Certificate -> Diploma

Entry Requirements

Applicant must also demonstrate simple proficiency in English language as the classes are conducted in English. No formal qualifications are required for admission to this program.

Assessment Methods

At the end of the program, students will be required to undergo an assessment
which comprises of written MCQ and practical performance competency assessment.

Lecturer to Student Ratio

1:20

Program Fee

S$1778.00 (subject to prevailing 7% GST)            

The fees cover registration fees and learning materials. Through the WDA Skills Development Fund (SDF), employers can enjoy training grants up to 95% course fees for staff training and SRP absentee payroll.

Application Procedure

Interested applicants are required to contact us to register.

 

WSQ Advanced Certificate in Food and Beverage Service

  • Introduction

    The WSQ Advanced Certificate in Food and Beverage Service competency program is designed to equip students with the advanced knowledge and application skills in working in the F&B environment and be able to apply them to the workplace.

  • Module Content

    The contents are:

    •           WSQ Conduct Orientation and Training
    •           WSQ Coordinate Food and Beverage Service
    •           WSQ Provide Quality Control for Service
    •           WSQ Supervise Staff
    •           WSQ Maintain Inventories
    •           WSQ Implement Loss Prevention
    •           WSQ Supervise Bar Service
    •           New WSQ module coming soon
                (replacement for WSQ Conduct Food Hygiene Audit)

    Upon completion of the program, students would receive

    • WSQ Advanced Certificate in Food & Beverage Service
      WSQ Statement of Attainments for all the modules listed above

    Download Brochure Here

    Download Program Fees Here

    Teaching Methodology

    • • Lecture
      • Discussion
      • Demonstration
      • Quiz
      • Questioning

     

     

     

    Awarding Body

    Singapore Workforce Development Agency

    Duration

    2.5 months Training and Assessment Program.
    Classes are conducted based on 8-hour sessions held twice weekly.

    Progression Pathway

    WSQ Certificate -> WSQ Higher Certificate -> WSQ Advanced Certificate -> Diploma

    Entry Requirements

    Applicant must also demonstrate simple proficiency in English language as the classes are conducted in English. No formal qualifications are required for admission to this program.

    Assessment Methods

    At the end of the program, students will be required to undergo an assessment
    which comprises of written MCQ and practical performance competency assessment.

    Lecturer to Student Ratio

    1:20

     

     

     

    Program Fee

    S$2310.00 (subject to prevailing 7% GST)       

    The fees cover registration fees and learning materials. Through the WDA Skills Development Fund (SDF), employers can enjoy training grants up to 95% course fees for staff training and SRP absentee payroll.

    Application Procedure

    Interested applicants are required to contact us to register.

 

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